Privacy policy

At StoneRidge Insurance Brokers, we are committed to upholding our clients' right to privacy regarding their personal information. As such, we shall not disclose any personal information unless authorized by our clients, required by law to do so, or required by a third party, such as insurance companies, on behalf of the client. In compliance with PIPEDA (the Personal Information Protection and Electronic Documents Act), we have strengthened our privacy commitment to our clients by ensuring that any and all personal information is collected and used in accordance with PIPEDA.

Personal information collected

• Basic information (name, address, phone number(s), marital status, date of birth, employment information)
• Insurance claims history
• Credit and past payment records
• Medical information (such as any condition that affects the operation of a vehicle)
• Driver's record
• Property details (house value, contents, etc.)

We may collect this information from:

• The client
• Insurance companies
• Other brokers/agents
• Credit organizations
• Motor vehicle and licensing authorities
• Financial institutions
• Medical professionals

Why do we collect personal information?

Whether it is a new client acquiring an insurance policy for the first time with StoneRidge, or an existing client making changes to a product, providing personal information is necessary as it:

• Enables us to acquire or renew an insurance policy
• Assesses the ongoing insurance-related needs of the client
• Ensures the client's information is accurate and up to date, and compliant with the insurance company's requirements
• Protects both the brokerage and the client against error or fraud

Who do we disclose personal information to?

• Insurance companies
• Other insurance brokerages or agents
• Credit organizations
• Professionals working with us (such as adjusters or lawyers)
• Financial institutions (e.g. the organization that carries your mortgage)

StoneRidge Insurance Brokers protects our clients' personal information and right to privacy by:

• Not collecting, using, or disclosing personal information for any purpose other than those we identify to the client
• Maintaining the client's personal information as accurate and up to date as possible
• Ensuring that all personal information is kept confidential, with safeguards in place (secure shredding, locked filing, alarm systems)
• Obtaining appropriate consent from the client before disclosing any personal information

For a copy of our Privacy Policy, or if you have any questions or concerns about your experience with us, please contact:

c/o StoneRidge Insurance Brokers
10 George St, 3rd Floor
Hamilton, ON L8P 1C8

This website specifically

Separately from the above, this site's own forms collect the contact and business details you submit (name, company, email, phone, and what you tell us about your business) to respond to your inquiry and, if you've opted in via the consent checkbox, to send occasional relevant updates. That information is not sold or shared with third parties for marketing. Submissions are protected by Cloudflare Turnstile to filter automated spam. To request access to or deletion of information you've submitted through this site, contact us directly.